1. Explain to your team the rules for a safe space Every opinion is valid It’s not personal. Focus on facts, not blaming someone. Open-minded listening to detect opportunities 2. Choose the questions template for a better perspective Quick retrospectives define the team’s key focuses of attention Mad, Sad, Glad format to understand your team’s emotional health and consider changes Start, Stop, Continue template to focus the team on new habits by defining what to do or don’t